Nova Credit couldn’t find me but I was able to pull a report from my foreign bureau. What does this mean?

We understand this can cause confusion and frustration! Here are a few reasons why this can happen: 

1. Some of your personal information was misentered in NovaConnect. To fix this you can go through NovaConnect again.
2. Your credit file may have changed after you tried NovaConnect. For example, your request for a credit report through Nova Credit can sometimes show up as an inquiry.